I bought this based on Ring's reputation and I will never do that again. The install and set up went quick and smooth at first. The video quality is really good but the motion detection lags quite a bit. If someone just walks up to your door, they will be at the door before you get the motion alert on your phone. The in the house chime (additional cost) was really annoying. There are certain chime sounds you can set on the app for your phone to make and then there are certain chime sounds you can set for the in the house chime and they are NOT the same. Technically there was one that was the same but I didn't like that one so if someone rang my doorbell, the chime would make one sound and my phone would make a different sound - ANNOYING!!! Now the best part, the damn thing would go off line almost every single day for NO reason! Sometimes when it went off line I was able to reconnect it, and other times I would have to call in for tech help. I will say the tech help people were always very knowledgeable and helpful but the damn thing should NOT be offline almost every day. OH and the modem, router, and doorbell were literally 2 feet from each other the entire time! After a month of battling with it, I yanked it off the wall. Well, it was too late to return it to Amazon, and Ring wouldn't do anything since I didn't buy it from them so I smashed it with a sledge hammer and threw out the pieces! NEVER BUY A RING!!!